How it works step by step
From opening the letter to having the result in hand: the 4 real steps, what we ask you and what arrives via email.
Updated on May 19, 2026 · 2 min read
The 4 steps
The whole process, from start to answer in hand, takes about 1 minute.
1. Upload the document
Go to /analizza?lang=en. You can:
- Upload a PDF (multi-page is fine)
- Upload a photo (JPG, PNG, HEIC, WebP)
- Take a photo directly (mobile opens the camera, desktop opens a capture window with the webcam, or your iPhone if you have Continuity Camera enabled)
- Upload multiple photos of the same letter (we merge them automatically into a PDF)
Limits: max 20 pages total, max 10 MB per file.
2. Enter email and specific question
We ask for:
- Email to send the result to (and Stripe receipt if paid)
- Specific question (optional): if there's something you want our engine to focus on, write it here
The email is just for the result. No newsletter, no spam.
3. Choose how to pay
If you have free credits, use them. Otherwise:
- €2.90 each with Stripe
- €9.90 for pack of 5
- €14.90 per month family (10 per month, 4 linked emails)
Payment is fully handled by Stripe. We never see your card data.
4. Receive the analysis
The analysis is ready in 30-60 seconds. We send it by email with a permanent link to the result, and show it on screen right away.
Email arrives from hello@decifra-burocrazia.it. If you don't see it, check spam.
What the result contains
For each analysis you get a structured page with:
- Scam alert if we suspect the document is not genuine
- Subject in brief + Detailed explanation in plain language
- Legal framing with essential regulatory references
- What's the smart move (the right strategy for your case)
- What you need to do (action list with deadlines, priority, how to do them)
- What happens if you ignore (chronological timeline of consequences)
- Questions worth exploring (with option to ask a follow-up)
- Useful documents and links to official sites
- When a professional is worth it
- Document-specific FAQs
Follow-up questions
After seeing the result, if you have a specific question about your case (example: "should I pay in full or pay in installments?") you can ask. First follow-up is free. Extra ones cost €0.90 each or €3.50 for a pack of 5.
Need help?
Email us at hello@decifra-burocrazia.it. We reply within one business day.
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