Supported file formats

Accepted formats

Upload whatever you have on hand. The formats we read:

• PDF (single or multi-page, also scanned)
• JPG / JPEG
• PNG
• WebP
• HEIC / HEIF (iPhone photo format, converted to JPEG on your device before upload)

Limits

• Max 10 MB per single file
• Max 20 pages total per analysis session (PDF + photos combined)
• One photo = 1 page, even at high resolution

If your document is longer than 20 pages, usually loading just the most relevant pages is enough (cover sheet, page with amounts, any pages with deadlines).

Uploading multiple files together

You can upload multiple files of the same letter at once:

• 3 photos of a 3-page payslip: we merge them into a single PDF before analysis
• 1 PDF + 1 photo (attachment): merged in the order you upload them

The page counter updates in real time so you always know when you're about to exceed the limit.

What we don't accept

• Word (.doc, .docx): save as PDF first
• TIFF, BMP, GIF: convert to JPG or PNG
• Password-protected files: remove protection before uploading
• Audio or video files: not documents

What if you upload an invalid file

We block it immediately at upload, before any payment, and tell you which formats we accept. No surprise "I spent €2.90 and you rejected my file".

FAQ

Can I upload a screenshot of a PEC email?+

Yes. Ideally also upload the PDF attachment if the actual letter is inside the attachment, or include everything on one page.

Do low-resolution scans work?+

Depends. If you can read the text by eye when zooming, we usually read it well too. If too blurry and OCR fails, we flag it in the analysis and refund automatically.

Can I upload a 50-page PDF?+

No, limit is 20. Usually 2-4 pages is enough: first page with main info, any pages with amounts/deadlines, and last page with sender references.